Why does Harbourview choose Ridgid Power Tools for all of our cordless needs?
A debate like this will never end. Everybody has their own reasons for choosing one brand over the other, and loyalties will often run deeper than thoughts of reason. I have heard people pick a brand solely based on appearance! When you are in the field and the job needs to get done, you can’t rely on good looks alone. And sometimes, buying something on sale can bite you in the long run. If a product has the margins to drop its price by 50%, it’s probably only worth that 50% to begin with. Let’s take a quick look at why Harbourview’s ground crews use Ridgid for everything we can.
Every tool out there will fail you eventually. If it hasn’t failed you yet, you just haven’t been used it enough. One reason we pick Ridgid is that they stand behind their product. There has only been one instance where we were even able to abuse an impact driver to failure. This was done under some pretty harsh and continuous use. We contacted Ridgid, sent them our product, and they replaced it immediately. Their excellent warranty is only matched by their level of customer service.
Every other Ridgid brand cordless tool we have has stood up to regular abuse, year after year. Their dependability is outstanding. Their website says “These tools operate in extremes of heat and cold, withstand dirt and mud, and perform reliably day in and day out. RIDGID tools are known the world over as industry-leading products that allow professionals like you to complete jobs more quickly and reliably.”
Another excellent selling point is that they provide variety. It’s nice to know that if we need a new kind of tool to fit a job, we won’t need to get a different brand, with different batteries, and different chargers etc. Ridgid offers a variety of tools related to Diagnostics, Inspection & Locating, Pressing Drain Cleaning, Pipe and Tubing Tools, Electrical Tools, General Purpose & Hand Tools, Wet/Dry Vacs, Power Tools, Generators/Pressure Washers, and more.
Finally is trust. At the end of the day we know that not only can we depend on the tools, but the company behind them as well. “The answer is simple…trust. Millions of RIDGID tools go to work every day in plants, on construction sites and in countless other harsh environments.” If there is one brand that we go back to time and time again, it’s Ridgid. When it comes to value in their cordless tool line up, they simply can’t be beat.